Terms & Conditions
Welcome to QLS Solutions Group. These terms and conditions outline the rules and regulations for the use of our website, located at QLS.com, and our services. By accessing this website or utilizing our services, you agree to accept and comply with these terms. Please read them carefully.
Last Updated: 1/29/2024
1. Services:
1.1 QLS Solutions Group, serving Buffalo, NY, and the surrounding areas, offers copier or office equipment sales, document scanning service, and copier or printer onsite service calls. We also provide these services nationwide.
1.2 The specific details of each service, including scope, pricing, and scheduling, are outlined on our website or provided during consultation.
2. Service Appointments and Cancellations:
2.1 Service appointments for local copier and printer service calls can be made online or over the phone at (716) 818-5054.
2.2 Clients may be required to provide personal information such as name, phone number, and email address for scheduling purposes. This information is collected and used in accordance with our Privacy Policy.
2.3 We request at least 24 hours' notice for cancellations or rescheduling. Failure to provide timely notice may result in a cancellation fee.
3. Payments and Pricing:
3.1 Payment is due at the time of service or as per the agreed terms for sales and rentals.
3.2 We accept various forms of payment, as specified on our website or in person.
3.3 Prices for our services and products are subject to change without prior notice.
4. Equipment Sales and Rentals:
4.1 We offer sales and rental services for office equipment. Terms and conditions of sales and rentals are specified in the respective agreement.
5. Document Scanning Services:
5.1 Our document scanning services are available nationwide. We ensure the confidentiality and security of your documents during the scanning process.
6. QLS A2P Messaging:
6.1 As part of our service, QLS Solutions Group offers an SMS messaging program, which includes updates about service schedules, appointment reminders, special offers, and other relevant information. You may receive these messages up to several times a week.
6.2 Opt-Out Option: You can cancel the SMS service at any time by texting "STOP" to the shortcode. After you send "STOP," we will send an SMS to confirm your unsubscription. Once confirmed, you will no longer receive SMS messages from us. If you wish to rejoin, simply sign up as you did initially.
6.3 Help and Support: For assistance with our messaging program, reply with "HELP" or contact us directly at (716) 818-5054. Please note that carriers are not responsible for delayed or undelivered messages.
6.4 Message and Data Rates: Message and data rates may apply for any messages sent to you from us and from you to us. You may receive up to 7 messages weekly, with the possibility of receiving more messages in response to your interactions.
6.5 Privacy: For privacy-related concerns, please refer to our privacy policy.
6.6 Carrier Terms and Conditions: This messaging program is subject to the terms and conditions of your mobile carrier.
7. Intellectual Property Rights:
7.1 All content on this website, including text, graphics, logos, and images, is the property of QLS Solutions Group and is protected by intellectual property laws.
8. Limitation of Liability:
8.1 QLS Solutions Group will not be liable for any indirect, special, or consequential loss arising under these terms and conditions or in connection with our website.
9. Changes to Terms and Conditions:
9.1 We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.
10. Governing Law:
10.1 These terms are governed by the laws of the State of New York.
11. Contact Information:
11.1 For any questions or concerns regarding these terms and conditions, please contact us at (716) 818-5054.
Thank you for choosing QLS Solutions Group for your office equipment and document scanning needs!
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