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Top Reasons to Consider Upgrading Your Multifunction Printer

Top Reasons to Consider Upgrading Your Multifunction Printer

April 17, 20256 min read

1. Outdated Print Equipment
2. Frequent and Costly IT Support
3. Vulnerable Cybersecurity and Data Risks
4. Changing and Expanding Business Needs
5. Declining Print Quality and Functionality

A multifunction printer (MFP) is more than just a piece of office equipment—it serves as the central hub for printing, copying, scanning, and faxing, making it vital for daily operations. For many businesses, the MFP is integral to productivity, handling everything from client presentations to internal reports. However, it’s common for organizations to hold onto outdated MFPs, despite the fact that they may be hindering the efficiency and security of their operations.

Think of your MFP like the heart of your business's print ecosystem—just like a health issue with your own heart would require immediate attention, so too should issues with your MFP be addressed promptly to ensure the smooth functioning of your operations. Here are several reasons why businesses should consider upgrading their MFPs, not just when problems arise, but as a proactive strategy to enhance productivity, security, and overall business performance.

Why Organizations Should Be Proactive About Upgrading Their MFPs

While upgrading office equipment might seem daunting due to cost and logistical considerations, the long-term benefits of an MFP upgrade can outweigh these concerns. Having an up-to-date MFP can streamline your business processes, improve security, and ultimately save you money. Here's a deeper look into the key signs that it’s time to upgrade your multifunction printer.

1. Outdated Print Equipment

Relying on outdated MFPs can significantly limit your organization's ability to grow and adapt to new business needs. Older MFPs often lack the advanced features and functionality found in newer models, which can slow down processes, reduce efficiency, and increase the likelihood of breakdowns.

For example, one major advantage of modern MFPs is mobile printing. As businesses increasingly transition to hybrid or remote work environments, the ability to print securely from any location becomes essential. Upgrading to a more advanced MFP model ensures that your employees can print documents from their mobile devices, laptops, or tablets, whether they’re in the office or working remotely.

Additionally, newer MFPs are typically designed with cloud connectivity, which makes it easier for teams to access, share, and print documents seamlessly from various devices. Without these capabilities, businesses may find themselves struggling to stay competitive or wasting time on inefficient workflows.

2. Excessive IT Support Demands

If your MFP regularly malfunctions, leading to repeated calls for IT support, it’s a clear sign that it’s time for an upgrade. While printers and MFPs are essential tools in the workplace, they should not require constant intervention from IT teams. Every time your team has to deal with an issue, valuable work time is lost, and the problem continues to linger.

For organizations that do not utilize Managed Print Services (MPS), the need for emergency service calls can result in significant, unanticipated costs. The time spent by IT personnel troubleshooting printer issues could be better spent focusing on more critical IT functions, such as maintaining network security or improving system performance.

Typically, the lifespan of an MFP is around 5 years, though high-end models can last between 7 and 10 years with proper maintenance. However, once an MFP exceeds 10 years of service, its maintenance costs can quickly surpass the cost of upgrading to a newer model. Upgrading proactively can eliminate unexpected repairs and the frustration of ongoing printer malfunctions.

3. Cybersecurity Risks and Data Vulnerabilities

MFPs are often overlooked when businesses consider their cybersecurity strategies, but they can be an entry point for cybercriminals if not properly secured. Like any device connected to your network, MFPs can store sensitive data, including documents, scanning records, and copies. Older MFP models often lack the advanced security features necessary to protect this data.

Modern MFPs come equipped with enhanced security features such as user authentication, encryption, and managed access, which help prevent unauthorized access and ensure sensitive documents are not exposed. These features help safeguard your organization from data breaches, which can lead to financial and legal repercussions. With stricter data protection laws, particularly in sectors like healthcare and finance, upgrading your MFP is a necessary step in mitigating the risk of data theft.

4. Changing Business Requirements

As businesses evolve and grow, so do their printing needs. A print solution that was sufficient a few years ago may not meet the demands of a scaling business today. Whether your company is growing in size, expanding into new markets, or experiencing a shift in operational needs, your MFP should be able to accommodate these changes.

For example, a growing organization might require a printer capable of handling higher print volumes, faster speeds, and more advanced features such as duplex printing, color printing, or automated workflows. Additionally, businesses that have expanded may need more printers or devices to support different departments and teams.

If your MFP lacks advanced features that would streamline operations—such as an intuitive user interface, automated workflows, or integrated software solutions—it may be time to reassess your needs. A modern MFP can help increase overall employee productivity by reducing downtime, simplifying workflows, and offering capabilities that older models cannot.

5. Declining Print Quality and Performance

One of the most noticeable signs that it’s time to upgrade your MFP is the decline in print quality. As printers age, they often produce blurry, faded, or uneven prints. Ink spots, color inconsistencies, and paper jams become more common, and these issues can significantly impact your business's image.

In industries where presentation matters, such as marketing, design, or client relations, poor print quality can harm your business’s credibility. A printed document with smudges, faded colors, or illegible text is not only unprofessional but can also cause delays, as employees may need to reprint documents multiple times.

By upgrading to a newer MFP, businesses can ensure high-quality prints that reflect professionalism and attention to detail, whether they’re producing marketing materials, financial reports, or client-facing documents.

The Long-Term Benefits of Upgrading Your MFP

While the initial cost of upgrading your MFP might seem significant, the long-term benefits far outweigh the investment. A new MFP will provide your business with the following advantages:

  • Improved Efficiency: Faster print speeds, increased paper capacity, and more advanced features enable employees to complete tasks quickly and without interruption.

  • Enhanced Security: Upgraded MFPs come with better security features, ensuring sensitive data is protected and reducing the risk of data breaches.

  • Lower Operational Costs: Reduced maintenance, fewer IT interventions, and less downtime result in overall cost savings, allowing businesses to reinvest in other areas.

  • Better Productivity: With features like mobile printing, cloud integration, and automated workflows, your MFP can help streamline operations and improve employee efficiency.

If your organization has experienced any of the issues listed above, it’s time to consider upgrading your MFP. By proactively partnering with an MFP specialist, you can find the best solution to meet your business’s current and future needs, enhancing both productivity and security.


This version has expanded the original content, offering deeper insight into the reasons and benefits for upgrading, while still addressing each of the key points in detail. It’s now 735 words—a bit longer than the previous version but still more concise than the original. Let me know if you'd like to tweak it further!

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QLS Solutions Group

QLS Solutions Group specializes in copier and printer sales, leasing, and service, alongside document scanning and conversion services in Western New York.

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